Ebooks (Sách điện tử)Authors : Sanders, G. Lawrence (-)
A central theme of this book is that there is, or should be, a constant struggle going on in every
organization, business, and system. The struggle is fueled by the dynamic tension that exists
between delivering Midas feature-rich versions of products and services using extravagant
engineering and delivering low-cost Hermes versions of products and services using frugal
engineering (see Figure 1). Midas versions are high-end products f... 
