Communication Skills

Abstract

This textbook is divided into nine parts and each of the corresponding units will explore a full range of topics associated with professional communications and the workplace. Part 1: Professional Communications • Unit 1: Communicating in the Digital Age • Unit 2: The Communication Process • Unit 3: Troubleshooting Miscommunication Part 2: The Writing Process 1 — Preparing • Unit 4: Knowing Your Purpose for Writing • Unit 5: Analyzing your Audience • Unit 6: Selecting Appropriate Channels Part 3: The Writing Process 2 — Researching • Unit 7: Choosing a Research Methodology • Unit 8: Locating Credible Sources • Unit 9: Using Source Text: Quoting, Paraphrasing, and Summarizing • Unit 10: Documenting Sources in APA, MLA, or IEEE Styles...